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Corrective
and Preventive Actions
Reduce the number of corrective actions using tools that can
identify the root cause of a problem, and establish countermeasures
to prevent the recurrence of actual and potential problems.
Seminar Content
An Overview of Corrective and Preventive Actions
- ISO/TS 16949 and ISO 9001: 2000 Requirements
- Establishing Effective Procedures and Forms
- Prioritizing Corrective and Preventive Actions
Corrective Actions
- Defining Corrective Actions
- Handling Customer Complaints
- Determining the Scope for Corrective Actions
- The Scope of Cause Analysis
- A Sample Corrective Action Procedure
- What Registrars Look for in Corrective Actions
Preventive Actions
- Sources of Information
- Defining Preventive Actions
- Identifying Preventive Actions
- A Sample Preventive Action Procedure
- Verification of Effectiveness over Time
- Submission for Management Review
- What Registrars Look for in Preventive Actions
- Management Reviews
Identifying Causes and Solutions
- Root Cause Analysis
- Identifying Corrective and Preventive Actions
- Verification of Effectiveness over Time
Integrating Corrective and Preventive Actions
- Document and Data Control
- Internal Audits
- Continuous Improvement Activities
Who Should Attend
Individuals involved with a corrective and preventive action
system.
Related Seminars
ISO 9001 : 2000 Quality Systems
ISO/TS 16949: 2002 Quality Systems
Process FMEA with Control Plans
Design FMEA and the Robust Tools
Team Problem Solving
Seminar Fee: $495
All meals, excluding dinner, are included.
Each participant will receive a comprehensive
manual and a Certificate of Completion at the close of the
seminar.
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